Privacy Policy

Who we are

Aitaca Remote Tech S.L.
28231 Madrid, Spain
legal@aitaca.io

Agreement to Terms

Your use of the Site is voluntary. You are not required to provide any personal information to us unless you choose to access features on the Site which require such information. If you do not agree with the terms of this Privacy Policy (the “Policy”) or other terms of use on this website, including the License Agreement & Terms of Service, then you should immediately exit this website, discontinue using the site, and not provide us with personal information.

Information We Collect

Aitaca Remote Tech S.L. is committed to protect the privacy of its customers and to be compliant with the data protection law (GDPR).

Aitaca Remote Tech collects personal details in its aitaca 3D Body Scan service (hereafter, “Service”). Customers are measured digitally using the aitaca mobile application, after which the customer’s measurement details are transferred to the Aitaca cloud service, if the customer is a registered user. The purpose of the service is to provide digitally measured customers to business that have signed a contract with Aitaca Remote Tech S.L. for the use of the Service.

As a service provider, we collect information in order to offer better services to all users. We request basic information about the users, such as their height, but also some more complex details. The use of our service requires creating an account with the Service.

Upon registration, we request personal details, such as your name and email address, as well as your preferences and other settings regarding the functionality of the application, so that we can save them on the registered account. We use the collected information to provide, maintain, protect and improve our services and to develop new services.

The name you disclose in your profile on our Service may be used by us in all of our services that require an account with the Service. Additionally, we may replace any previously used names on your user account with the Service for you to appear under the same name in all of our services.

If you contact the Service Provider, we will retain a record of this interaction in order to resolve any issues you may encounter. We may use your email address to notify you of services, for example, to tell you about future changes and improvements.

We use information collected from cookies and other technologies, such as pixel tags, to improve your user experience and the general quality of our services. For example, by saving your language settings, we can display our services to you in your own language. We will ask you for your consent before we use your information for any other purposes than the ones specified in this privacy policy.

Changing Your Information

You may cancel your registration at any time, and you may opt out of receiving any e-mails from Aitaca (except those necessary to provide the Site’s services). You may visit your personal account profile at any time by clicking on the “My Account” link. Through the My Account page, you may: (i) review and update your information; and (ii) change your current password. We encourage you to promptly update your personal information when it changes. Additionally, you can choose to have all your personal information deleted from our database by contacting us at legal@aitaca.io.

Account Deletion

Deleting your account will not guaranty the deletion of all your information. When a user chooses to close an account we will remove your information from our billing systems. This will ensure that there are not further billings directed towards the canceled user. However, we will retain and continue use of anonymized aggregated data as provided for in this Policy.

Effective Date of the Policy

This Policy is effective as of May 21, 2022 and will remain in effect except with respect to any of its provisions that are changed in the future, in which case the changes will become effective on the date they are posted on the Site. We reserve the right to change this Policy at any time. Changes, modifications, additions, or deletions will be effective immediately on their posting to this site. You will receive an email from us notifying you of any such changes. Your continued use of the Site after we post any such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by the modified Policy.